Terms & Conditions
Supernet Communications Limited
Company Number: 12338299
Registered Office: 68C High Street Bassingbourn Royston Cambridgeshire SG8 5LF United Kingdom
Last updated: 15 February 2026
1. Introduction
These Terms & Conditions govern your use of this website and the provision of services by Supernet Communications Limited (“we”, “us”, “our”).
By using this website or engaging our services, you agree to these terms.
2. Services
We provide infrastructure installation services including but not limited to:
• Fibre optic cabling
• Structured Ethernet cabling
• Wi-Fi installation
• CCTV systems
• Access control systems
• Data cabinet installation
Service scope, pricing and timelines are confirmed in written quotations or contracts.
3. Quotations
All quotations:
• Are provided in writing
• Are valid for a stated period
• Are subject to site assessment where required
• May be revised if scope changes
No work will commence without written confirmation or agreement.
4. Client Responsibilities
Clients must:
• Provide safe access to the premises
• Ensure necessary permissions are obtained
• Provide accurate information regarding site conditions
• Inform us of any hazards or restrictions
Delays caused by incomplete or inaccurate information may affect project timelines.
5. Payment Terms
Payment terms are outlined within each quotation or service agreement.
We reserve the right to:
• Request deposits prior to commencement
• Suspend work for non-payment
• Charge statutory interest on overdue invoices in accordance with UK law
6. Liability
We carry out installations with reasonable care and skill.
To the extent permitted by law:
• We are not liable for indirect or consequential loss
• Liability is limited to the value of the contracted service
• We are not responsible for third-party hardware faults
Nothing in these terms limits liability for death, personal injury or fraud.
7. Warranties
Manufacturer warranties apply to hardware supplied.
Installation workmanship warranty (if applicable) will be outlined within your service agreement.
8. Website Use
Content on this website is provided for general information only.
We do not guarantee uninterrupted availability of the website.
All intellectual property remains the property of Supernet Communications Limited unless otherwise stated.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
For enquiries regarding these Terms & Conditions, please contact us.